Moonshot AI apologized on Monday for rate limiting issues after its Kimi K3.1 Pro launch. The Beijing-based startup said it is resetting the monthly quota of all subscribers by 25%. It also adjusted parameters to reduce unnecessary subagent calls and output length as Chinese AI labs face ongoing computing shortages.
Moonshot resets subscriber quotas after Kimi K3.1 Pro launch issues left Chinese AI labs are suffering from computing shortages following US chip export controls [File] REUTERS REUTERS https://th-i.thgim.com/public/incoming/d2h7d8/article71625536.ece/alternates/FREE_1200/2026-10-24T041231Z_452781117_RC27ENATUKST_RTRMADP_3_AI-SAFETY-CHINA-MOONSHOT.JPG Dado Ruvic FILE PHOTO: Moonshot AI logo is seen in this illustration taken, September 5, 2026. REUTERS/Dado Ruvic/Illustration//File Photo
Subscribers with usage below 25% received a reset to zero
Chinese artificial intelligence startup Moonshot AI apologised on Monday for rate limiting and unnecessary quota consumption after its Kimi K3.1 Pro launch.
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Beijing-based Moonshot said on its Kimi X account that it was offering to reset the monthly quota of all subscribers by 25%, which it said equals one week's usage.
Subscribers with usage below 25% received a reset to zero.
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Moonshot said it also adjusted parameters to reduce unnecessary subagent calls and output length, referring to the delegation of tasks among AI agents and the total number of tokens generated in response to a prompt.
Moonshot previously had issues with computing capacity after K3 was launched.
Chinese AI labs are suffering from computing shortages following US chip export controls.