Indian Railways cancelled over 240 trains on Saturday due to traffic congestion near New Delhi. Passengers with e-tickets get automatic full refunds without filing TDRs. For counter tickets, users must visit a PRS counter. IRCTC warned, "No action required on the part of users," regarding fake refund calls for credentials.
Indian Railways train cancellation: Indian Railways has cancelled over 240 trains on Saturday, due to expected traffic congestion around New Delhi and Hazrat Nizamuddin railway stations ahead of a protest by Cockroach Janta Party (CJP) in the national capital. The cancellations include mail and express trains as well as passenger trains.
If your train is among those cancelled, you may be wondering how to get your ticket fare back. The refund process depends on whether you booked an e-ticket through IRCTC or purchased a ticket from a railway reservation counter.
IRCTC refund rules for cancelled trains
According to IRCTC, passengers are eligible for a full refund of their ticket fare if Indian Railways cancels a train. No cancellation charges apply, and the refund process is automatic. Passengers with confirmed or RAC e-tickets do not need to cancel their tickets online or file a Ticket Deposit Receipt (TDR). The refund will be credited directly to the same account used to book the ticket.
The refund process generally takes 3 to 7 working days from the train's scheduled departure. "No action required on the part of users. Users are also requested not to give response to any false call received in this regard of claiming fast refund and asking for your credentials in any form. IRCTC never asks for user credentials for making refund," it said.
* How to check train cancellation and refund status on IRCTC
To check the cancellation status of your ticket, log in to the IRCTC e-ticketing website and follow these steps:
* For cancellation status: Go to My Account - My Transactions - Ticket Cancellation History.
* For refund status: Go to My Account - My Transactions - Ticket Refund History.
Indian Railways counter tickets: How to claim a refund
If a passenger purchased train ticket from a railway reservation counter, then they need to visit a computerised Passenger Reservation System (PRS) counter to claim the refund. He/she should obtain information about the refund process from the PRS counter based on the payment method used.
How to check whether your train has been cancelled or not?
Before leaving for the station, the passengers are advised to check their train's running status and cancellation information through the National Train Enquiry System (NTES) or by calling the Indian Railways helpline at 139.
◆ More on this big story ◆
Can't bring everything to halt: SC on Delhi Metro closure for EC protest"We are mainly concerned about the complete closure of metro station entries; we have serious concerns about this," the Supreme Court said.Read the full story →
Permission denied, says Delhi Police for CJP Jantar Mantar protest tomorrowDelhi Police denied permission for a Cockroach Janta Party protest against Chief Election Commissioner Gyanesh Kumar at Jantar Mantar, citing rule violations and BNSS Section 163 prohibitory orders.Read the full story →
Delhi Police's 37-point dragnet to block CJP protests: In graphicsTrains cancelled, 60 metro stations closed, and hotel bookings restricted: Delhi Police have activated a 37-point dragnet across the national capital to prevent Saturday's Jantar Mantar demonstration against alleged voter roll irregularities. Here is how the security clampdown will impact commuters and visitors across the city.Read the full story →
Delhi CJP Protest: Trains to New Delhi, Nizamuddin cancelled tomorrow between 4 am - 2 pmDelhi train cancellation: Indian Railways has cancelled all mails and express trains to and from New Delhi and Hazrat Nizamuddin stations for 10 hours on October 10 amid a CJP protest.Read the full story →
Sign a bond, skip Delhi: Maharashtra police warn would-be protesters against Oct 10 agitationA day before the Cockroach Janata Party's Jantar Mantar protest, activists in Mumbai, Thane, Nagpur and Pune say police came to their homes, called them on trains and detained some. The DGP's office admits issuing notices but denies any detentions.Read the full story →
Trains, metros, Uber, Oyo and stadiums: The crackdown for Delhi CJP October 10 protestThe Delhi Police has not granted permission for the CJP-AISA protest against the Chief Election Commissioner, citing prohibitory orders under Section 163Read the full story →