Palworld’s expanding to mobile with a new MMORPG

Palworld is coming to iOS and Android as a new open-world MMORPG later this year. Developer Garena said the game “reimagines the depth, freedom, and scale of the original PC survival creature-collecting title for mobile.” It will feature crafting and creature collecting with a new narrative setting and touch-friendly controls.

AI handles 70% of ICICI Lombard Insurance’s customer calls

AI Voicebot now handles 70% of customer calls at ICICI Lombard Insurance in the current year. MD and CEO Sanjeev Mantri said, “In the last one year, 70% of the calls are entertained through a bot or a WhatsApp chat bot.” The firm moved these services in-house to improve customer interactions.

BHIO launches AI-powered MRI system, announces four-week free scanning

Bharat Hospital and Institute of Oncology launched an AI-powered MRI system on Monday. The hospital also started a free MRI screening programme for tobacco users every Sunday for four weeks. Founder B.S. Ajaikumar said, "Tobacco consumption is responsible for nearly 35% of head and neck cancers," highlighting the need for detection.

Is AI slowly killing IT outsourcing? Inside Google’s $50 million HCLTech contract cut

Google reduced its outsourcing contract with HCLTech by $50 million annually to expand the use of automation. This shift affects a decade-long partnership but will not trigger widespread job cuts. Instead, 1,000 employees will get redeployed to other projects as global firms rethink their spending in the AI era.